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Attaché Online and Single Touch Payroll (STP)

Articles and guides for Attaché Online and Single Touch Payroll.

90 articles
STP - Administration
Attaché Payroll (Australia): Colour change for the next "Ready To Submit" Single Touch Payroll batch
Attaché Payroll (Australia): Single Touch Payroll - Compliance to ATO rules and regulations
Attaché Payroll (Australia): Information on Single Touch Payroll Phase 2 (STP2)
Attaché Payroll (Australia): Finalise terminated employees for Single Touch Payroll
Attaché Payroll (Australia): Find my BMS Software ID in my Attaché Online Organisation for Single Touch Payroll
Attaché Payroll (Australia): Mark a MyGov Income Statement to not be included in a tax return
Attaché Payroll (Australia): Prefilling of Single Touch Payroll Information to W1 and W2 in the ATO Portal Electronic Activity Statement
Attaché Payroll (Australia): Single Touch Payroll 2 Updates December 2023
Attaché Payroll (Australia): Single Touch Payroll 2 and Employee Onboarding updates February 2024
Attaché Payroll (Australia): Single Touch Payroll Phase 2 Changes for Working Holiday Makers and Setting up a Seasonal Worker
Attaché Payroll (Australia): Single Touch Payroll Phase 2 changes with Income Stream field in Employee Masterfiles
Attaché Payroll (Australia): Single Touch Payroll Phase 2 Frequently Asked Questions
Attaché Payroll (Australia): Single Touch Payroll Phase 2 (STP2) resources
Attaché Payroll (Australia): Single Touch Payroll - moving from Attaché Payroll to a different software provider
Attaché Payroll (Australia): Single Touch Payroll - moving to Attaché Payroll from a different software provider
STP - Batches
Attaché Payroll (Australia): Can you enter an adjustment pay after finalisation in Single Touch Payroll
Attaché Payroll (Australia): Check Single Touch Payroll Prefill values in the ATO portal electronic activity statement
Attaché Payroll (Australia): Finalise a batch in Single Touch Payroll
Attaché Payroll (Australia): Gross on the Pay Totals Report does not match the Single Touch Payroll Batch Total
Attaché Payroll (Australia): Income Statements in MyGov showing as Not Tax Ready
Attaché Payroll (Australia): Manage and submit batches in Single Touch Payroll
Attaché Payroll (Australia): Manage duplicate Single Touch Payroll batch numbers
Attaché Payroll (Australia): No Single Touch Payroll batches appearing after new server implementation
Attaché Payroll (Australia): Reconcile the Single Touch Payroll batch gross total
Attaché Payroll (Australia): Re-create a Single Touch Payroll batch that did not come though
Attaché Payroll (Australia): Setups to pay out unused Leave on termination with Single Touch Payroll Phase 2
Attaché Payroll: Single Touch Payroll batches appearing out of order since changing the company name
Attaché Payroll (Australia): Single Touch Payroll batch statuses
Attaché Payroll (Australia): Single Touch Payroll batches and Attaché Payroll data not coming through to Attaché Online
Attaché Payroll: Using the Single Touch Payroll Filters to display batches
Attaché Payroll (Australia): Single Touch Payroll individual batch screen
Attaché Payroll (Australia): STP Reconciliation report in Single Touch Payroll
Attaché Payroll (Australia): Submit Single Touch Payroll batches that are in Ready to Submit status but get message A previous batch is unconfirmed
Attaché Payroll (Australia): The Income Statement report in Single Touch Payroll
Attaché: Payroll won't allow me to send latest batch it shows 'Ready to Submit' but is greyed out
Attaché Payroll (Australia): Single Touch Payroll Refresh Batch button is greyed out
Attaché Payroll (Australia): Zero out employee year to date amounts in Single Touch Payroll
STP - Errors or Issues
Attaché Payroll: Child support deduction is not reporting to Child Support Services
Attaché Payroll: Correct employees MyGov income statement from last payroll year with dates set to 31/03 instead of 30/06
Attaché Payroll (Australia): Electronic BAS prefilled total amount does not match Single Touch Payroll amounts
Attaché Payroll (Australia): Error "Issues to resolve" displaying for a record in the Employees screen in Attaché Online
Attaché Payroll: getting message: "Finalised Employee, Continue?" when creating a timesheet for an employee
Attaché Payroll: Attaché Online organisation not opening for an Organisation Admin user
Attaché Payroll (Australia): Fix an incorrect ABN/Branch Number for Single Touch Payroll
Attaché Payroll (Australia): My authenticator code won't work for Single Touch Payroll
Attaché Payroll: Print paper copy payment summaries from the ATO
Attaché Payroll (Australia): Single Touch Payroll batch stuck in ATO Pending status
Attaché Payroll (Australia): Single Touch Payroll Batch displaying status of Errors Detected: Employment Basis Code must be provided
Attaché Payroll (Australia): Single Touch Payroll batch displaying status of Errors Detected: Country Code must be provided CMN.ATO.PAYEVNTEMP.000279
Attaché Payroll (Australia): Single Touch Payroll batch displaying status of Errors Detected - Allowance type code is invalid
Attaché Payroll (Australia): Single Touch Payroll batch displaying status of ATO Rejected: Allowance Type Code must be one of the following values CMN.ATO.PAYEVNTEMP.000244
Attaché Payroll (Australia): Single Touch Payroll batch displaying status of ATO Rejected: Tax treatment code is invalid CMN.ATO.PAYEVNTEMP.000253
Attaché Payroll (Australia): Single Touch Payroll batch displaying status ATO Rejected: A record with the same submission ID already exists CMN.ATO.PAYEVNT.EM92172
Attaché Payroll (Australia): Single Touch Payroll batch displaying error: The update is referring to a previous year where STP reporting did not occur CMN.ATO.PAYEVNT.EM92168
Attaché Payroll (Australia): Single Touch Payroll batch displaying status of "Errors Detected: Cessation Reason Code is invalid"
Attaché Payroll (Australia): Single Touch Payroll rejection error: A field contains invalid data (such as letters in numeric or date field).
Attaché Payroll (Australia): Single Touch Payroll error 'Payroll batches not uploading. Please set up Standard Business Reporting'
Attaché Payroll (Australia): Single Touch Payroll batch error "Other Allowance Type contains invalid text"
Attaché Payroll (Australia): Single touch Payroll ATO rejection error "A field contains invalid data ElectronicMailAddressT CMN.ATO.GEN.XML03"
Attaché Payroll: Error "Something went wrong, Please try again" when onboarding an employee in Attaché Online
Attaché Payroll (Australia): Single Touch Payroll validation error "Income type code is Invalid"
Attaché Payroll (Australia): Voluntary agreement contractor employee has leave error in a Single Touch Payroll batch