If you are receiving this error, it will mean that one or more Allowance codes are not configured correctly in the STP Setup, Setup Allowances menu/task screen.
To resolve this error:
Log into Attaché Online.
Go to the STP Setup menu.
Select the Company from the drop-down box.
Go to the Setup Allowances tab.
Select both statuses: Active and Inactive.
Click the Sync Allowance from Payroll button and allow the sync to occur.
Look for any Allowance codes that are displaying an orange warning triangle to the right-hand side of the record.
Configure each of these records as required.
Navigate back to the Single Touch Payroll menu, and check the batch that was previously showing errors, and it should now be in Ready to Submit status again.
If the batch still shows errors after running steps 2-9 above, then drill into the batch, click the Refresh Batch. button, then in the Check payroll for updates pop-up window, click Run Update and let the update run. The status should then change to Ready to submit status.
Sign and submit the batch as usual.
If all is correct in the setups screen for Allowances, then try a Refresh of the batch. This will often return the batch to be Ready to Submit. It may have been a sychronisation issue.