Full error message: Allowance Type Code must be one of the following values: AD, CD, LD, MD, RD, OD, KN, QN, or TD CMN.ATO.PAYEVNTEMP.000244
The 3 scenarios where this rejection error occurs are as follows:
Allowances that have not been synced across to Attaché Online have been used in a pay and subsequently exist in an STP batch.
There is an inactive allowance code that is set to Tax Certificate Code of Itemise on Tax Certificate in Attaché Payroll Allowance Maintenance, and this allowance has not been mapped in STP2.
If the allowance code error has unexpectedly appeared and does not match the 2 scenarios above, then this will be related to a currently logged as a defect. The defect reference number is FD-3800.
To resolve the 3 scenarios above:
For all 3 scenarios above, the workaround/resolution is as follows:
Within your Attaché Online org, go to STP Setup, Setup Allowances tab.
Select the required company in the Select Company drop-down box.
From the Status Selected drop-down, select Active and Inactive.
Click Sync Allowances from Payroll.
When the process has finished, you should see some codes showing with an orange warning triangle against them on the right-hand side.
For each of these, apply the correct code to the allowance from within the ATO Code drop-down box.
📌 Note: For the correct configuration of each Allowance Code, refer to Attaché Payroll (Australia): Single Touch Payroll Phase 2 (STP2) resources. Specifically in this article, refer to page 6 of the STP Implementation Checklist PDF document.
Once this has been done, In Single Touch Payroll in Attaché Online, within the ATO Rejected batch, click the Refresh Batch button, and within the next window click the Run Update button.
The Status changes to Ready to Submit.
Re-submit the batch to the ATO.