Skip to main content

STP - Errors or Issues

Solution to errors or issues you may experience when processing STP.

25 articles
Attaché Payroll: Child support deduction is not reporting to Child Support Services
Attaché Payroll: Correct employees MyGov income statement from last payroll year with dates set to 31/03 instead of 30/06
Attaché Payroll (Australia): Electronic BAS prefilled total amount does not match Single Touch Payroll amounts
Attaché Payroll (Australia): Error "Issues to resolve" displaying for a record in the Employees screen in Attaché Online
Attaché Payroll: getting message: "Finalised Employee, Continue?" when creating a timesheet for an employee
Attaché Payroll: Attaché Online organisation not opening for an Organisation Admin user
Attaché Payroll (Australia): Fix an incorrect ABN/Branch Number for Single Touch Payroll
Attaché Payroll (Australia): My authenticator code won't work for Single Touch Payroll
Attaché Payroll: Print paper copy payment summaries from the ATO
Attaché Payroll (Australia): Single Touch Payroll batch stuck in ATO Pending status
Attaché Payroll (Australia): Single Touch Payroll Batch displaying status of Errors Detected: Employment Basis Code must be provided
Attaché Payroll (Australia): Single Touch Payroll batch displaying status of Errors Detected: Country Code must be provided CMN.ATO.PAYEVNTEMP.000279
Attaché Payroll (Australia): Single Touch Payroll batch displaying status of Errors Detected - Allowance type code is invalid
Attaché Payroll (Australia): Single Touch Payroll batch displaying status of ATO Rejected: Allowance Type Code must be one of the following values CMN.ATO.PAYEVNTEMP.000244
Attaché Payroll (Australia): Single Touch Payroll batch displaying status of ATO Rejected: Tax treatment code is invalid CMN.ATO.PAYEVNTEMP.000253
Attaché Payroll (Australia): Single Touch Payroll batch displaying status ATO Rejected: A record with the same submission ID already exists CMN.ATO.PAYEVNT.EM92172
Attaché Payroll (Australia): Single Touch Payroll batch displaying error: The update is referring to a previous year where STP reporting did not occur CMN.ATO.PAYEVNT.EM92168
Attaché Payroll (Australia): Single Touch Payroll batch displaying status of "Errors Detected: Cessation Reason Code is invalid"
Attaché Payroll (Australia): Single Touch Payroll rejection error: A field contains invalid data (such as letters in numeric or date field).
Attaché Payroll (Australia): Single Touch Payroll error 'Payroll batches not uploading. Please set up Standard Business Reporting'
Attaché Payroll (Australia): Single Touch Payroll batch error "Other Allowance Type contains invalid text"
Attaché Payroll (Australia): Single touch Payroll ATO rejection error "A field contains invalid data ElectronicMailAddressT CMN.ATO.GEN.XML03"
Attaché Payroll: Error "Something went wrong, Please try again" when onboarding an employee in Attaché Online
Attaché Payroll (Australia): Single Touch Payroll validation error "Income type code is Invalid"
Attaché Payroll (Australia): Voluntary agreement contractor employee has leave error in a Single Touch Payroll batch