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Attaché Payroll (Australia): Single Touch Payroll batch displaying status of ATO Rejected: Tax treatment code is invalid CMN.ATO.PAYEVNTEMP.000253

Updated over 3 months ago

Full Error message:
​Tax treatment code is invalid CMN.ATO.PAYEVNTEMP.000253

First Two Characters of the Tax Treatment Code must be one of the following: RT, RD, RN, AT, AN, AD, AP, SS, SM, SI, HR, HU, CT, CF, HF, WP, FF, NF, NA, DB, DV, DZ, VC or VO
​
This rejection error may occur in the following circumstances:

  • The tax scale is incorrect for an employee.

  • The tax scale is missing for an employee.

  • An employee is using a customised tax scale as directed by the ATO. If the employee is using a downward variation percentage tax scale, then you will need to do the following.

If the tax scale is incorrect

Example: An employee with a Tax Cert Code of WHM (Working Holiday Maker) needs to have the Tax Scale WHM applied in their employee Masterfile.

  1. In Attaché Payroll, navigate to Payroll, Masterfile, Employee Details, and Maintain.

    • From the Tax tab, set the Tax Cert Code and Tax Scale to match as required.

    • Residency Status needs to be Non-Resident.

    • Enter their Home Country.

  2. Save the changes by clicking Accept (F9).

If the tax scale is missing

See: Error 'No Tax Record' when checking pays, creating a timesheet or a Standard Pay for details on how to re add the missing Tax Scale in the employee Masterfile.

An employee is using a customised tax scale

This error may also occur if the employee is using a customised tax scale as directed by the ATO. If the employee is using a downward variation percentage tax scale then you will need to do the following:

  • In Tax Scales Maintenance Setups, Payroll, Tax Scales, Maintain, check if the custom tax scale has a percentage. sign (%) in the code. If not, create a new identical code with a percentage sign and then apply the new code to the employees Masterfile.

  • Refresh the batch with the error in Attache Online and resubmit it to the ATO.

To update and submit the STP batch

  1. In Single Touch Payroll in Attaché Online, within the Errors Detected batch, click the Refresh Batch button, and within the next window click the Run Update button.

  2. The Status changes to Ready to Submit,

  3. Re-submit the batch to the ATO.
    ​

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