If you find you have a duplicate batch number in your STP batch list, it will be because you have restored Attaché Payroll company from an archive backup and re-processed the same pay again. In this instance, you will end up with 2 batches with the same number in the STP batch list.
This has most likely been done to correct one or more employee's pay transactions that were incorrectly entered.
In this instance, to avoid a duplication of amounts in employee Income Statements, mark the older batch as Not Required.
Note: The Not Required status is specifically for the purpose of managing the situation where the same pay run has been re-processed.
⚠️Important: The older batch (the batch you need to mark as Not Required) will be the Top batch with the same number in the STP batch list. However, it is important to open both batches and check which one has the correct figures that represent the changes made when the pays were corrected and re-processed.
You can use the Income Statement Report within the batch (Reports button, Income Statement Report) to check the figures are correct for each employee.
To mark the batch as not required
Click into the correct duplicate batch number you want mark as not required.
Click the Options button, and then select Mark as not required.
If both duplicate batches have been submitted to the ATO
If you have a situation that:
Both duplicate batch numbers have already been submitted and;
Both batches have come back as status ATO confirmed.
You will then need to correct your Electronic Business Activity Status on the ATO Portal. See:
Electronic BAS prefilled total amount do not match Single Touch Payroll amounts.