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Attaché: Payroll won't allow me to send latest batch it shows 'Ready to Submit' but is greyed out

Updated over 2 months ago

This can happen if you haven't submitted the prior ready-to-submit batch. To fix do one of the following:

  • Click in and submit the prior batch first then you will be able to submit the latest batch.

  • If you don't require the prior batch to be submitted, then click in the batch and select the drop-down to mark it as Not Required Then you will be able to submit the latest batch, and it won't be greyed out.


See the below example: there are two Ready-to-submit batches, the top one is greyed out until the older batch is submitted or marked as not required.

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