Telephone support for Attaché is available for Standard and Premier support plan customers only. Telephone support is Not available for customers on an Essential Support plan. The article: Support, consulting and customer success plans details more information on the support plans, and related consulting and emergency telephone support charges.
Contact numbers for Telephone support for Standard and Premier plan customers.
Australia: 1300 783 270.
New Zealand: 0800 288 224.
Chat with a support engineer
If you'd prefer to chat with a support engineer via a live chat conversation, contact support via the MyAccess portal
Support for Essential plan customers
Essential customers can contact the support team via the MyAccess Portal.
If you are on an Essential support plan and want to update your plan to include telephone support, Contact your account manager.
Papua New Guinea
Papua New Guinea: please use the PNG Support email: [email protected], and we will contact you.