At times, you may find unallocated supplier credit adjustment notes on a supplier Masterfile. These are often created without notice. Generally, unallocated supplier credit adjustment notes are created in one of the following ways:
The user creates a supplier credit adjustment note without allocating it to any supplier invoice.
The user creates a supplier credit adjustment note and allocates a different amount to a supplier invoice than the total amount of the supplier credit adjustment note (e.g. the total amount of the supplier credit adjustment note is $1,000 and you allocate $900 or $1,100 of it to a supplier invoice).
Before you begin
To reverse an unallocated supplier credit adjustment note, you need to create a new supplier invoice for the same amount. You then allocate the unallocated credit note to that new invoice.
Before you begin, you need to know the unallocated supplier credit adjustment note date and number.
To check those details:
Choose Masterfiles, Suppliers, Suppliers, Enquire.
Enter the Supplier Code.
Choose Trans (F5).
Note down the unallocated supplier credit adjustment note Tran-Date and Doc Number.
Reversing an unallocated supplier credit adjustment note
To reverse an unallocated supplier credit adjustment note:
Create a new supplier invoice with the same date and amount as on the unallocated supplier credit adjustment note.
Allocate the unallocated supplier credit adjustment note to the invoice created in step 1.
For detailed instructions, please refer to Allocate an unallocated supplier credit adjustment note.