To reverse a supplier credit adjustment note which was allocated to a supplier invoice by mistake, or is incorrect in some way, you need to issue a negative supplier credit adjustment note and allocate it to the same supplier invoice. As a result of this transaction, the balance of the supplier invoice is brought back.
If the supplier invoice only has a small number of lines and you fully reversed it please consider if it will be quicker to simply raise a new Supplier invoice especially if you have Product lines that you will otherwise need to put in additional product adjustments for.
Note: If you included any stock items on the supplier credit adjustment note, then you will need to manually adjust the product quantity before you proceed. For information on adjusting product quantities, refer to the product adjustment transactions.
Once a credit note has been accepted, it cannot be modified. If an error has been made, follow these procedures to correct the transaction.
Item | Before Accepting a credit adjustment note | After accepting a credit adjustment note |
Read in from Goods Returned Note | Use Del Line (F6) to remove active lines on credit adjustment note and will leave line outstanding on the goods returned note | Reverse credit adjustment note by creating supplier invoice to put the goods back into stock. |
Read in from Supplier Invoice | Use Del Line (F6) to remove active lines on credit adjustment note and will put the goods back into stock. Reverse credit adjustment note by creating supplier invoice to put the goods back into stock. | Reverse credit adjustment note by creating supplier invoice to put the goods back into stock. |
Before you begin
In order to reverse an allocated supplier credit adjustment note, you need to know the date and document number of the supplier invoice it was allocated to, as well as the products and services included on the original supplier credit adjustment note.
To check those details:
Choose Masterfiles, Suppliers, Suppliers, Enquire.
Enter the Supplier Code and choose Trans (F5).
Locate the required supplier invoice and note down its Tran-Date and Doc Number. If the required supplier invoice is not in the list, choose Options (F8) and tick Display Transactions with Zero Balance.
Drill down on the original supplier credit adjustment note and note down the details in the body of the transaction.
Reversing an allocated supplier credit adjustment note
To reverse a supplier credit adjustment note:
Choose Transactions, Suppliers, Credit Adjustment Notes, Create.
Enter the Supplier Details, S/Credit Adj. Number and all other details in the header of the screen and then choose Page Down (Page Down) to move to the body of the screen.
Enter the same products and services as on the original supplier credit adjustment note.
Tip: Alternatively, you can import the details of the original supplier credit adjustment note. Choose Import (F11) and Accept (F9) to search for the original supplier credit adjustment note.Edit the Quantity on your product, service and sundry lines to be zero.
Ensure that the Credit Note Total and the Line Total on all lines are negative.
Choose Finish (Esc) and Accept (F9) to move to the second screen.
Review the Total in the top right section of the screen and locate the required supplier invoice number. If the required supplier invoice is not in the list, choose Zero No (F12) to include zero balance supplier invoices.
Allocate the total amount of the supplier credit adjustment note to the required supplier invoice and ensure that the Total and Allocated are equal.
Choose Accept (F9) and Close (Esc) to save and close the screen.
To check this transaction:
Choose Masterfiles, Suppliers, Suppliers, Enquire.
Enter the Supplier Code and choose Trans (F5).