Attaché Cloud Hosted Services do monitor your Cloud Hosted server and do get alerts if diskspace is getting low. We will notify you if we find your disk space is nearing capacity, but it’s important for you to manage the disk space yourself.
There are various reasons for copying files to or from the hosted environment to your local computer, for example:
ABA bank transfer files to your local machine for uploading to your bank. See: Create bank files to my local computer on Cloud Hosted environment.
KFI files to the hosted server for making changes to Masterfiles or importing new products. See: Keystroke File Import.
Copy or move an archive zip file to your local computer to manage space on the hosted server and to keep an additional company-level backup. See: Create an archive and find the archive file.
Upload product images to the Attaché image folder on the hosted server for display in Masterfiles and an online web store.
How to open CHS File Explorer
Press the Windows Key on your keyboard.
Type File Explorer Work Resources.
Press Enter.
Locating Archive backup files in your Attaché Cloud Hosted Services environment.
When in CHS File Explorer, navigate to the D:\apps\AttacheDesktop folder.
Your backup will be located within the ARCHIVE folder in your Attaché program directory for each company. For example: D:\apps\AttacheDesktopI\Archive\CompanyName
📌Note:
Archives are saved in the format: YYYYMMDDHHMM_COMPANYNAME.zip.
For example: 202103111721_COMPANYNAME.zip
Copy methods
Each client machine has Attaché and File Explorer installed. You can use these to copy files. There are two methods, each described below. Note that in the methods below Ctrl+c and Ctrl+v are specifically used. Drag and Drop and Right Click+Copy do not work.
Method 1: Using side-by-side File Explorers (with Windows 10)
To copy a file from the hosted server to your local computer:
Open File Explorer on the hosted server and on your local computer. (You can tell the difference between the two because the local file icon has an additional "redirection" symbol in your task bar).
Place the two windows side by side, with the local File Explorer on the left and the hosted File Explorer on the right.
In the hosted File Explorer, navigate to the file you wish to copy to your local computer.
Left click the file and press Ctrl+c on your keyboard.
In the local File Explorer, navigate to the folder where you want to put the copy of the file.
Left click in the folder and press Ctrl+v on your keyboard.
The file now copies from the hosted to the local folder. You can now open file in the local folder with the appropriate program.
🤓Tip: To copy a file from your local computer to the hosted server: use the above process but reverse steps 3 and 5 so that you are selecting the local file and copying it to the hosted server.
Method 2: From within the hosted server File Explorer (using Windows 10)
To copy a file from the hosted server to your local computer:
Open File Explorer in the hosted environment.
The \Apps\ folder, which contains the Attache application, automatically opens.
In the hosted File Explorer, navigate to the file you wish to copy to your local computer.
Left click the file once and press Ctrl+c on your keyboard.
Below This PC in the navigation pane, click or browse to your redirected (local) drive, typically this is the C: drive.
Left click the local folder and and press Ctrl+v on your keyboard.
The file now copies from the hosted server to the folder you specified on your local computer. You can now open file in the local folder with the appropriate program.
How to pin local folders to Quick Access
You can also pin local folders to your CHS File Explorer to Quick Access. This can be used to save time by not having to navigate to your local folder when saving or exporting items from Attaché. To pin local folders to Quick Access:
Open CHS File Explorer.
Navigate until you see the local folder you would like to pin.
Click the local folder once.
Click Home.
Click Pin to Quick Access.
Help from Attaché Consulting
If you would like a services consultant to assist in completing any of the above (chargeable service), please contact [email protected].