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Attache Payroll: Payroll transactions showing as pending in Automated Postings

Updated over a month ago

If you integrate Attaché Payroll to Attaché Accounts - General Ledger, and you use General Ledger Automated Postings, you can experience pending General Ledger transactions, where these transactions aren't able to be posted automatically.

When this occurs, these transactions will display under General Ledger, Transactions, Automated Posting, Transactions Pending.


More information on General Ledger Automated Postings

For more information on General Ledger Automated Postings, go to:

  1. Click the General Ledger Automated Postings.PDF link and navigate to:

    • The Transactions Pending (automated posting to the General Ledger) section.

    • The Types of posting errors and how to correct them section.


A typical Payroll pending automated posting issue

Often, the reason a transaction from Payroll is in pending status is that the pay element code does not have a General Ledger Expense or Liability account code allocated to it. This could be ANY pay element code (i.e. Income Types, Allowances, Deductions or Employer Contributions).

As an example:

The TERMIN allowance code is used for all entries made on the Termination Pay screen of a timesheet. If this code is showing in a transaction on the Transactions Pending list, it may be that there is no GL Expense Account allocated.

To resolve the issue and allow posting of the transaction:

  • Follow the steps in the Types of posting errors and how to correct them section (specifically the GL Account XXXX was not found error) in the General Ledger Automated Postings.PDF link above.

To set up the code correctly for future TERMIN transactions:

  1. Go to Setups, Payroll, Allowances, Maintain.

  2. From the Allowance Code field, select TERMIN.

  3. Click the Page Down button to get to the Expense Account tab.

    📌Note: If it was an Employer Contribution code (Setups, Payroll, Employer Contributions, Maintain), the tab is labelled GL Posting Details instead of Expense Account, and there is an Expense Account and a Liability Account field. The missing GL code could be either.

  4. In the General Ledger Posting Details task area, click in the Expense Account field and select the correct GL account to post to.

  5. Once done, click the Accept (F9) button to save the changes. This will resolve any future issues.

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