You may experience this error when running the check pay process. The error can be caused by:
A pay where the transaction number is out of sequence
No standard pay for auto paid employee, or missing information in a standard pay or timesheet
When you run the check pays process, the pay with the issue will be the next pay should be processed in the list after the error message comes up. to clearly identify the problem pay, uncheck your pays and the last pay that shows as unchecked will be the problem pay.
Resolving the error
Issue 1:
Uncheck the pays.
Go to Payroll, Transactions, Timesheets, Delete Current Timesheets and delete the pay that is causing the issue.
Check all other pays (the check pay should then complete successfully).
Re enter the problem pay again and then check this pay.
Issue 2:
Go to Payroll, Masterfiles, Employee Standard Pays, Maintain.
If the standard pay was missing and the employee is flagged as auto pay in their Employee Masterfile, Pay Details tab, add a standard pay for the employee.
If the standard pay for the employee exists, check all the details in the standard pay and resolve any missing or incorrect information i.e. (missing bank line etc.)
Check the pay again once the incorrect details have been resolved.