This problem is often mistaken to be a problem with Asset Management, whereas it is actually caused by Menu Access Rights for the User. Do the following to investigate:
Log into Attache as Supervisor
Open Asset management
Confirm menus can be seen using the Supervisor account.
Go to File, Menu Access Rights and use Find F2 to select the user that is having the menu issue
Select Modify rights for this user and then Accept F9
Check the relevant Menu Access Rights for the user by ensuring the required menus are ticked at Level 3 and Level 4.
Ask the user to log out of Asset Management and back in again
If the above does not resolve the problem, then please raise a new case online and reference the title of this article.
