You may need to exclude employees from the ClickSuper or Super Export file because their details are causing the file to be rejected by the clearing house.
To exclude an employee from the export file:
Choose Payroll, Masterfiles, Employee Other Accounts, Maintain.
Select the required Other Account and un-tick the Disk Transfer check box.
Choose Payroll, Reports, Superannuation, ClickSuper and select the Options tab.
Set the Disk Transfer setting to Yes in order to only include the Employee Other Accounts that have the Disk Transfer check box selected.