If an employee's leave has not accrued as expected, leave settings can be checked by taking the following steps:
Look at the Employee Masterfile (Payroll, Masterfiles, Employee Details, Enquire), which Leave Table applies for the affected leave? Is it the correct Leave Table?
If it is not the correct Leave Table, change the Leave Table on the Masterfile and edit the accrued values for Entitlement Owing and/or Pro-rata Owing (if applicable) as required. You will need to enter a comment that will appear on the Leave History report in the popup comment window to be able to make any changes to the Masterfile leave settings.
If a Leave Table should NOT have been entered, enter NIL for the Leave Table.
If the Leave Table looks correct, then go to the next step to look at the Leave Table setup.
If you are not sure if the Leave Table is correct, then go to the next step
Look at the Leave Table setup by selecting Setups, Payroll, Leave Tables, Enquire.
If you do not see the above menu item, you may not have the Menu Access Rights. You'll need to check with someone that has the necessary rights.
Click F2 Find and select the relevant Leave Table
Check the details of the Leave Table, what should be checked depends on the problem. Refer to the Help Centre by pressing F1 or click the Help icon on the toolbar to find details on all the fields. The following article may also be of assistance: How leave works in Attaché.
Once the problem has been identified it may be possible to change the Leave Table setting/s. However, any change will affect all employees on that Leave Table.
If the change required should only apply to a few employees, or the setting cannot be changed in the Leave Table, then a new Leave Table will need to be set up and applied to all employee Masterfiles that need the new settings.