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Attaché: Files to exclude in antivirus software

Updated over 3 months ago

We recommend excluding the Attaché application and Attaché Database Server program directories and all sub-folders from antivirus scanning. If the antivirus application being used cannot apply folder exclusions, then the files below should be added to the user-defined exceptions lists of any antivirus software running on both the server and the workstations.
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📌Note: More than one antivirus application may be installed on each server or PC. Ask your systems administrator for help identifying all antivirus applications that can affect your Attaché software.


Attaché application

  • AlexService.exe

  • AttacheServer32.exe

  • AttBackup.exe

  • AttBi.exe

  • AttCashRegister.exe

  • AttCustomerAddresses.exe

  • AttCustomerContacts.exe

  • AttCostCentreBudget.exe

  • AttDBHostSettings.exe

  • AttDropMenu.exe

  • AttEmployeeAddresses.exe

  • AttFormPrint.exe

  • AttMigration.exe

  • AttQuietCmd.exe

  • AttPayDayFilingLauncher.exe (added in Attaché 18.2)

  • AttReport.exe

  • AttReportDesigner.exe

  • AttReportPreviewer.exe

  • AttRestore.exe

  • AttShell.exe

  • AttShortcuts.exe

  • AttStartBI.exe

  • AttSupplierAddresses.exe

  • AttSupplierContacts.exe

  • AttTreeMenu.exe

  • AttURLAddresses.exe

  • AttBrowserSubProcess.exe

  • VipNoUpload.exe

  • AttacheUpdater.exe (added in Attaché 19.1; updated version in Attaché 19.2)

  • TaskUI.exe (added in Attaché 19.1; updated version in Attaché 19.2)


Attaché Database Server

  • AttCloudRelay.exe

  • AttCloudProcessor.exe

  • Ctreesql.exe

  • AttService.exe

  • AttServerProcess.exe (added in Attaché 18.1)

  • AttSearchIndexer.exe (added in Attaché 18.1)

  • Search.exe (added in Attaché 18.1)

  • AttBackupScheduler.exe

  • AttCloudConnector.exe

  • Attache.Desktop.RestartService.exe (added in Attaché 18.3)

  • AttService.Processors.Identity.Server.exe (added in Attaché 19.1)

Attaché ClearView

All executables (.exe files) listed below need to be excluded from anti-virus and security settings to avoid conflicts in the following locations

Attaché folders

  • \AttacheBI

  • \AttacheBI\Plink


​For 64-bit computers:

  • C:\Program Files (x86)\YearOne\ClearViewBI

  • C:\Program Files (x86)\YearOne\DataServiceBI

or
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​For 32-bit computers:

  • C:\Program Files\YearOne\ClearViewBI

  • C:\Program Files\YearOne\DataServiceBI


Executables (.exe files)

  • CVLauncher.exe

  • CTPDriverTest.exe

  • CTPMetadataTest.exe

  • jc4.exe

  • PLAlerts.exe

  • Plaltsrv.exe

  • PLBar.exe

  • PLCRMIMP.exe

  • Pledssrv.exe

  • PLEDSRefresh.exe

  • PLEDSUI.exe

  • PLEDMCMP.exe

  • Plhdmcmp.exe

  • PLHDMCONV.exe

  • PLHDMINIT.exe

  • PLHDMODBC.exe

  • PLHDMOPTIONS.exe

  • PLHDMPREP.exe

  • PLHDMRefresh.exe

  • PLHDMSCHEMA.exe

  • PLHDMSRV.exe

  • PLHDMSTATUS.exe

  • PLHDMSYNC.exe

  • PLHDMUPG.exe

  • PLLogonStatus.exe

  • PLREGCLTCV.exe

  • regasm.exe

  • regasm2.exe

  • ReportViewer.exe

  • vcredist_x86.exe

  • PLHDMUpgrade.exe


Attaché AlexConnect

  • AlexQ.exe

  • asacdp.exe

  • tedsend.exe

  • AlexDiagnostics.exe

Attaché Asset Management

We recommend that the Attaché Asset Management program folder which is located in the Attaché BI program folder under Assets is excluded and all sub-folders are excluded. It this is not possible then the files below should be added to the user-defined exceptions lists of any antivirus software running on both the server and the workstations:

  • AttacheFixedAssets.exe

  • RDStub.exe


Attaché Cloud Hosted Environment (CHS)

  • Attaché BI Client.exe

  • _TPClient.orig

Related Articles
Attaché: Error 'File in use access denied'
Attaché: Install or upgrade the Attaché application
Attaché: Restore an archive backup file
Attaché: Alex is running very slowly
Attaché: Set up antivirus exceptions
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