If an issue has been found in an Attaché company data, you can restore an archive to revert back to a previous copy that was sound.
Attache recommends performing an archive of the company prior to doing a restore. Added benefits for this include:
When you run restore the last company data file that was archived, it will open up and show the archives available to restore.
If last archive done was of another Company data file, then you will need to confirm the location of your Attaché program directory and your archive and will need to select it during the restore process.
Locate the Program & Archive directory prior to restoring your Attaché data
If your Attaché Server is on-premise:
In Attaché, go to Tools, Company, System, System Status.
Note down your Program Directory, for example C:\apps\AttacheBI.
Your backup will be located in the Archive folder in your Program Directory for each company. For example: C:\apps\AttacheDesktop\Archive\Company1.
If you access Attaché via Cloud Hosted Services:
In Attaché, go to Tools, Company, System, Launch Windows Explorer. This will launch Windows Explorer on your Attaché Cloud hosted environment.
Your backup will be located in the Archive folder in your Program Directory for each company,
For example: C:\apps\AttacheDesktop\Archive\Company1.
Restore data from an archive
Log into Attaché as a user with permissions to restore from an archive.
Ensure all other users are logged out of this Attaché company when you perform the restore.
Ensure you are signed in to the Attaché company you want the Archive to be restored to. e.g. Current Live company, Prior year history company or Testing company.
Choose File, Restore Company from Archive. If the system asks you whether you want to archive your data, click No.
In the Restore screen list of Archive backup files, check the following:
Under the Path column, check the path is correct to the company Archive folder.
Under the Company column, the company name is correct.
Also check the Date Created to confirm the restore file the correct one you want to restore.
Select the file to restore by clicking in the Company field for the archive you want to restore.
Go to File, Restore.
The Restore Company window will appear, displaying the archive you chose to restore.
Ensure the correct company name is displayed and the details are correct. Click Restore.
The restore may take several minutes. When it is complete, the message Company Restore complete will be displayed, confirming that the restore was successful.
Click Close. You can then sign back into your Attaché company and check the data to confirm it is correct. See: Confirm that an Attaché archive data has restored successfully.
Performing a Database System Status check after a data restore
Attaché Software recommends that you perform a Data System Status after restoring the data from an archive. See: Run a Database System Status check.
Restoring data to create a history company
When you are using the restore function to create history company or to update test company data, make sure you:
Archive your live company first.
Open your history or test company.
Select the Live company archive to restore into your history or testing company.