Customer and Supplier Adjustments allow you to write off small amounts, or transfer an amount from one ageing category to another etc.
The customer's balance and the applicable ageing categories for the adjustment allocations made will be increased by a positive adjustment amount and decreased by a negative adjustment amount.
Where you wish to reverse a previously entered adjustment, enter the same transaction in reverse.
To create a customer or supplier adjustment:
Go to Customers or Suppliers, Transactions, Adjustments, Enter Adjustment.
Enter the Customer or Supplier Code.
Adjustment number will be issued automatically, unless you do this manually, you must complete.
In Adjustment Date, enter the date of this transaction.
If you are using Cost Centers, enter the cost center in Cost Centre Code.
In Adjustment Amount, if the rounding amount is positive in Customer/Supplier Balance, enter as negative. If it is a negative balance, enter the adjustment amount as positive.
Complete the Details with a reason for this adjustment.
Lookup the correct G/L Account and choose the account.
Click Accept F9.
Find the related invoice, click this invoice in the Allocation column, and enter the amount to clear.
Click Accept F9.