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Attaché Accounts: Message "customer reference already exists" when entering a customer reference in customer order entry

Updated over 2 months ago

In Attache Desktop release 24.1, an option now exists to enable or disable duplicate customer references in customer order entry. See: Access Attaché version 24.1 desktop release (May 2024).

To disable the option and allow duplicate customer references:

  1. Go to Setups, Customers, Options, Invoicing Options.

  2. Go to the Options tab, under the Options task area, tick Allow Duplicate Reference Details.

  3. Click Accept F9.

  4. Re-create your customer order and the customer reference will now be accepted.

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