The payday fling batch submission has failed Inland Revenue validation because the employment relationship (employee record) that IR is attempting to update does not match the information in the batch.
To check the employee record, log in to myIR. Use the Tax Number to search for the employee and compare their details (name and date of birth) with the details in the Attaché Payroll employee Masterfile.
If the details do not match, check which details are correct with the employee. Then update whichever system has the wrong details.
If you change the details in the employee Masterfile, on the PayDay Filing screen where the batch is displayed, click Refresh to update the batch and then click Submit.
If you change the details in MyIR, the data on the PayDay Filing page won’t be updated and the error message will still be displayed against the batch. Simply click the Submit button again to process the batch.