After you have generated a super payment batch, you can use the Super Payment History tab within the Super Payments menu to:
View super payment batches and the contents of each batch.
Record the outcomes of each employee in the payment batch, with the ability to flag records as paid or failed.
Regenerate failed transactions in a new super payment batch to resubmit (after fixing the issue with the failed transactions).
Viewing Super payments that have been generated
To view your generated super payments:
Click on the Super Payments History tab.
The current batches will display in the list.
From here you can:
Filter to see batches using the Date Range fields.
Use the dropdown arrow next to the Submission column to expand to see the contents of the batch.
Filter for any item in the table.
The Outcome shows as processing before the outcome is recorded.
Click the Record Outcome button to move to the next screen to record the batch outcomes.
Recording and Confirming Super Payments
When you have uploaded your SuperStream or ClickSuper file to the clearing house or directly and received the relevant outcomes of the payment successes, you can then go back into Super Payments History and record the batch payments.
Record all batch payments as Paid
Navigate to Super Payments, Super Payment History tab in Access Attaché.
On the relevant super payment batch, click Record Outcome.
The batch will default to all records as Paid.
Select Save All Paid to mark all contributions in the batch as paid.
The batch will then show in the Super Payments History table as All Paid.
If required, you can then click the Amend button to edit the batch if it was incorrectly flagged as All Paid.
Record all batch payments as Failed
Click the Mark All Failed button.
The Save All Paid button changes to Fail Batch. Click the button.
The failed employee contributions will be re-queued in the Generate Super Payment screen again, to be selected again for payment in a different batch when the issues that made them fail are sorted out.
Selecting individual records as Paid or Failed
You can select individual records in a batch and mark them as paid or failed.
From the Outcome column select the Paid or Failed buttons as required.
The batch will show the status of the records in it as you change selections.
Once done, click the Save & Re-queue button to regenerate the batch.
The batch will show in the outcome column as Partial Failure.
the failed record will display in Generate Super Payment tab again to be processed again in a new batch when the issue with the payment has been resolved.
ClickSuper payment batches
If you are using ClickSuper, a third ClickSuper Status tab is shown in the Super Payments screen, and the ClickSuper payment batches are listed here. However, if you click on one of the batch lines in the ClickSuper Payment tab, it re-directs you back to the Super Payment History tab to see the contents of the batches.
