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Attaché Payroll (Papua New Guinea): Error "Pay rejected statement of earnings created" when checking pays

Updated over a month ago

This error occurs when a Statement of Earnings is created prior to the end of financial year for the employee concerned, and you will not be allowed to proceed with the check pay process with that employee included.

To resolve the issue, delete the Statement of Earnings data for the affected employee.


Delete the Statement of earnings data

  1. Go to Payroll, Period End, Tax Certificates (PNG), Delete Statement of Earn Data.

  2. From the Details tab, In the Selection options task area, select the Current Year.

  3. In the Ranges tab, select the required employee code from the Employee Code Range task area. Click Delete (F9). When the process is complete it should show in the Processing Finished table that the Statement of Earnings for the required employee has been deleted.

  4. Click Finish (Esc) to exit the program.


    📌Note:

    • You will not be able to delete the Statements if they have only been 'Created' not Printed.

    • You can check this in the Masterfile-Tax Details page. The status is shown if the Statement of Earnings have been Created, Printed and Transferred.

    • If only Created, you will need to Restore from an Archive to before this was done and proceed from here.

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