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Attaché Accounts: Bank Reconciliation status changed from Reconciled to Open

Bank Reconciliation status changed from Reconciled to Open

Updated over 3 months ago

You may have a situation where a Bank Reconciliation that you have completed becomes open again. When you go into the bank reconciliation, you'll find some transactions are no longer reconciled.

A workaround for this problem is:

  1. Go to General Ledger, Transactions, Bank Reconciliation, Reconcile.

  2. Starting from older statements, reconcile each statement again that has changed back to a status of Open.

  3. Once reconciled, close the Bank Rec window using the red cross and all open Attaché sessions on the workstation by selecting File, Exit.

  4. Log back in to Attaché and check if the status of the redone reconciliation is still Reconciled.

  5. Repeat Steps 2 to 4 for each open statement.

If you have this problem, please report it to us by raising a new case online and referencing the title of this article.

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