Access Attache

If you are unable to access or see an online organisation in the list of entities in Attaché Online, you can check the following:

Confirm the <a href="https://help-attache.theaccessgroup.com/en/articles/12152982-attache-payroll-australia-enabling-payroll-users-to-access-your-attache-online-organisation">user is enabled to access the online organisation</a>.

<a href="https://help-attache.theaccessgroup.com/en/articles/15418281-attache-payroll-check-that-my-payroll-company-is-connected-to-the-correct-attache-online-organisation">Check that my payroll company is connected to the correct Attaché Online organisation</a>.

In addition, if the user needs to be an Admin or STP Admin user, see: <a href="https://help-attache.theaccessgroup.com/en/articles/12219191-attache-payroll-creating-organisation-admin-and-stp-admin-users-in-an-attache-online-organisation">Creating Organisation Admin and STP Admin Users in an Attaché Online organisation.</a>

1. Confirm the <a href="https://help-attache.theaccessgroup.com/en/articles/12152982-attache-payroll-australia-enabling-payroll-users-to-access-your-attache-online-organisation">user is enabled to access the online organisation</a>.
2. <a href="https://help-attache.theaccessgroup.com/en/articles/15418281-attache-payroll-check-that-my-payroll-company-is-connected-to-the-correct-attache-online-organisation">Check that my payroll company is connected to the correct Attaché Online organisation</a>.
3. In addition, if the user needs to be an Admin or STP Admin user, see: <a href="https://help-attache.theaccessgroup.com/en/articles/12219191-attache-payroll-creating-organisation-admin-and-stp-admin-users-in-an-attache-online-organisation">Creating Organisation Admin and STP Admin Users in an Attaché Online organisation.</a>

Organisation/company disappeared/no longer visible from Attaché Online list

Attaché Payroll (Australia):  User unable to access an Attaché Online organisation

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