Access Attache

If you have a billing, invoicing or payment enquiry regarding your Attaché Support plan and/or services, see the following sections below.

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From the Customer Success Portal you can make enquires from the <a href="https://help-attache.theaccessgroup.com/en/articles/12687423-access-attache-the-new-access-finance-hub">Access Finance Hub</a>.

The Access Finance Support Hub/Help Centre

You can also access the <a href="https://help-financehub.theaccessgroup.com/en" rel="nofollow noopener noreferrer" target="_blank">Finance Support Hub</a>.

From here, the Access Finance Hub Support Digital Assistant is available 24/7 to answer common questions and guide you through key processes relating to billing, invoicing, payment and account enquiries. Our <a href="https://help-financehub.theaccessgroup.com/en/articles/11662394-our-new-contact-us-experience" rel="nofollow noopener noreferrer" target="_blank">Account Support Customer Experience digital assistant</a> article details how to use this feature.

Understand the differences between the <a href="https://help-financehub.theaccessgroup.com/en/articles/12053283-finance-hub-vs-finance-hub-help-centre-what-s-the-difference" rel="nofollow noopener noreferrer" target="_blank">Finance Hub and the Finance Support Hub/Help Centre</a>.

- From here, the Access Finance Hub Support Digital Assistant is available 24/7 to answer common questions and guide you through key processes relating to billing, invoicing, payment and account enquiries. Our <a href="https://help-financehub.theaccessgroup.com/en/articles/11662394-our-new-contact-us-experience" rel="nofollow noopener noreferrer" target="_blank">Account Support Customer Experience digital assistant</a> article details how to use this feature. 
- Understand the differences between the <a href="https://help-financehub.theaccessgroup.com/en/articles/12053283-finance-hub-vs-finance-hub-help-centre-what-s-the-difference" rel="nofollow noopener noreferrer" target="_blank">Finance Hub and the Finance Support Hub/Help Centre</a>.

To connect on the phone to a finance team member, contact 1300 288 224 and go to option 2 for billing enquiries.

Details for making enquires on account, billing, invoicing and payment enquiries

Attaché: Billing, invoicing and payment enquiries

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Attaché: Billing, invoicing and payment enquiries

The Access Finance Hub

The Access Finance Support Hub/Help Centre

Telephone Inquiries