If you currently have a bank account set up in Attaché with an existing bank user ID but need to set up another bank user ID for the same bank account number, you can do so.
As an example of why you would need this, you may have an existing Bank User ID set up for Supplier Payments (Credit Card payments) but need a second bank user ID set up for Customer Payments (Direct Debits).
Follow the steps below to create a second bank user ID for the same bank account, using the example above.
Set up the new company bank account with the new Bank User ID
Go to Setups, Company Setup, Company bank Accounts, Bank Accounts Maintain.
Add a new bank account with the same details as the original account, but add the new the bank user ID.
Untick the Reconcile checkbox as it is already being reconciled on the existing Company bank account code.
Click Accept F9 to save the new company bank account code.
Save the new company bank account in your Customer Direct Debit screen
Go to Customers, Transactions, Payments, Direct Debits.
Select the newly created Company bank code.
Click Save (F5) to save the new company bank code in this screen for future use.