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Attaché Payroll: Pay Advice delivery setup tips for employers

Steps to configure Attaché Alex and MyPay so your employees can receive and view their pay slips by email.

You can deliver pay slips to employees electronically using Attaché Alex for email delivery and MyPay for online viewing. Not every step below will apply to your situation — follow the sections relevant to your setup.


Step 1: Set up Attaché Alex on your computer

To check which of the following applies to you:

  • Already using Alex to send documents — skip this step and go to Step 2.

  • New computer that has not sent documents before — you will need to install and set up Attaché Alex. See: Set up Alex document delivery to send documents.

  • Company has not used Attaché Alex before — you will also need to sign the agreement and register your sender email address. To start the registration process:

    1. Enter your sender email address at Tools, Company, Document Management, Employee Delivery Address.

    2. Send a test pay slip (see Step 3 below). You will receive an email requesting registration — follow the link and on-screen prompts to complete registration.


Step 2: Set up your Pay Advice form

If you have never sent pay slips before for this company, set up your Pay Advice form before proceeding.

  1. Go to Setups, Payroll, Forms Designer, Pay Advice.

🤓Tip: For most purposes, adding your company logo to the Master Pay Advice form is the only change needed. This change is not required.


Step 3: Add the employee's email address

To ensure each employee receives their pay slip, enter their personal email address on their Employee Masterfile.

  1. Go to Payroll, Masterfiles, Employee Details, Maintain.

  2. Open the employee record and select the Online Services tab.

  3. Enter the employee's personal email address in the Document Delivery Email Address field.

  4. Press F9 to save.

    📌Note: Use the employee's personal email address — they will always have access to this and can therefore always access their pay slips. The Attaché Online Email Address field is used for Onboarding, Express Leave, Australian STP, NZ PDF, and similar online services, and is generally the employee's work email. If you are outside Australia or New Zealand and do not use these services, you can leave this field blank.


Step 4: Send a pay advice

On the next pay run — or as a test using a test employee email address — follow these steps to send a pay advice.

Enter a timesheet or check pays

  1. Enter a timesheet on the Process Pays workflow, or go to Payroll, Process Payroll, Time Sheets, Create or Modify.

  2. On the Process Pays workflow, select Check Pays and choose either:

    • Time Sheets — if a timesheet has been entered.

    • Auto Pays — if no timesheet has been entered. If Auto Pays is selected, enter an Employee Code Range by paging down.

Print and send the pay advice

  1. Select Print Pay Advices on the Process Pays workflow, or go to Payroll, Process Payroll, Pre-Process Reports, Pay Advices.

  2. Select the required options for the pay advice, such as Pay Frequencies, Options, Print Leave, and Print User Defined Fields.

  3. On the Document Delivery tab, select Default (Document Delivery Settings) and select the Form Code for this run. The form code is typically {MASTER}.

  4. Select Save (F5) to save these settings if you want to reuse them for future pay advices and pay runs.

  5. Select Print (F9) to send the pay advice/s.

The employee (or test employee) will receive a Pay Advice Notification email from Alex.

📌Note: If an email is not received, check your Alex Delivery Queue and Alex Setup. You can also check the Alex Senders website to confirm whether the pay advice was processed by Alex. Check the spam folder of the receiving email address as well.


Step 5: Log in to MyPay

Once the employee receives their Pay Advice Notification email, they can log in to MyPay to view their pay slip.

  1. Select the View the document link in the Notification email. This opens the Access Attaché Online log in page.

    🤓Tip: Open the log in page in Chrome for the best experience. The page can be saved as a bookmark for easy access in future.

  2. On the log in page:

    • If the employee has never signed up to MyPay, select the Sign up now link.

    • If the employee has already signed up, select Log in.

  3. If MyPay has not been used before, the app will need to be added to the employee's Attaché Online login:

    1. Select Add an App on the top action bar.

    2. Select the MyPay app and follow the on-screen instructions.

  4. Select the MyPay app.

  5. Select the pay slip to view. The pay slip can be downloaded or printed as required.

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